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E-commerce and Customer Service

May 5, 2017
User Experience is Important

When it comes to operating as an e-commerce business in today’s digital world, customer service has never been more important. The customer experience, or CX, is quite the influencer when it comes to deciding whether or not to work with a particular vendor. According to SiriusDecisions, CX is especially imperative for at least 80 percent…Read More

What is Social Media Marketing?

March 27, 2017
globe-sphere-blue-gold

Social media has existed online in some form since 1997. Blogging and profile sharing sites like Myspace and LinkedIn gained popularity in the early 2000s, and by 2006 YouTube, Facebook and Twitter – the largest sources of social media in the world – were all operational. It’s amazing to think that online social media has…Read More

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